I visited this salon recently and was treated to fantastic service by the staff there. They don't have an apprentice which I liked because it meant that I had the hairdresser the whole way through my appointment. She explained everything at the start of the appointment and even phoned me a week later to see how I was going with the product that she used on me at the salon. I don't think I have ever had that happen. My colour was great and I can't wait to go back there. Will be back for sure. I saw Kate..I think she was new there but there was another lady there who had been there for a while and they were all really nice.