The staff are cool, I felt like I was been pampered especially with the massage chair when they washed my hair. I was very impressed with the excellent service and my hair looked great when I left, I received lots of compliments!
What a sloppy job. The lady rushed and within two days they started to crack and lift whilst I was away at the Gold Coast. I had to get these removed down at the Gold Coast as they were uncomfortable and I quote from the nail technician here “ bad bad job, worst nails I’ve seen done” they buffered and fixed up my nails. My mum who had hers done also went back to fionas yesterday to have hers removed due to a bad job and some older lady just hacked them off leaving mum in pain and very badly damaged nails. The older lady didn’t even attempt to tidy them up just retry much pushed her out the door. What disgusting customer service. I will make sure everyone knows about this.
Floral nails has gone downhill since the new owner took over. (Who also owns professional & nail society). None of the lovely people still work there, except 2 doing pedicures. They got rid of all the excellent other staff. And the good service went with them. I had been getting my nails done there for 2 years and never had a problem. Since new staff I've had nothing but problems. Nails lifting, nails shaped uneven, gel polish peeling off! Gel polish is soak off, go figure. I went back after 2 days as they were peeling and the foil had flaked off, they re-polished them with barely a sorry bout that. 3 days later same thing happened. While I was getting them re-polished 2 other ladies came back with similar complaints. Obviously the new staff are not properly qualified and are cutting corners. Please bring back Nancy and the wonderful team who did an exceptional job and knew what they were doing.