Spanner and her team at RHD are the friendliest and most professional business I have had the pleasure of dealing with in Townsville. I went to RHD due to issues I had riding distance. Spanner asked about the issues, then any injuries I had and finally watched me ride. Once Spanner had all the information she then formulated a plan to change my riding position, the end results of her modifications I can now ride over 800km in a day without having g to rely on painkillers. Since her work I have riden to Canverra and back as well numerous long rides within Queensland. Thank you to RHD
Ordered and paid for parts. Was told they would be in on certain date. Rang the day after they were due. All staff too busy to talk to me. Eventually dragged someone out to phone. Parts had not arrived. Rang another Kawasaki shop, they checked for me and said no one had ordered the parts I wanted in the last week. It was towards the end of the month. Were they on stop supply? They had 1 chance; they blew it. No decent motorcycle shop in all of Townsville now. Just a bunch of cash register attendants!
Made an online enquiry and I got a quick and detailed response. I have used this business before and they go above and beyond. They installed a sidecar for me years ago and spent the time to teach me how to handle it with a free riding lesson. I would definitely recommend this unique, friendly and helpful business.