I am gutted. No idea about building rapport with customer for repeat business. Arrogant and doesn't have any appreciation for people who keep them in business. Were it not for the product that I could not find elsewhere I would stay away. Now I am terrified of service!
This is a new business built on the foundation of a tremendous legacy. Management and staff listen and go out of their way to provide more than what I expect. Other than service, come and check out their shop ... and drool!
If you want someone to lie straight to your face go here! They had my car for over four hours and the only thing they did was clock up lots of miles and use all my Petrol. As he let slip they needed a car that day and it seems it was mine. I called back after four hours but was told he was out, so was my car.
They never fixed a single thing, I drove out with the same problem I drove in with but I got the longest rave from them about how great he was for saving me money by not fixing something that didn’t need doing. Every single thing he told me was untrue.
I went straight to another mechanic who told me exactly what the problem was and fixed it in half hour. Unfortunately I have to give at least one star for a review.