“Dealt with Steve from Elite Carpet Cleaning in Bathurst. Initially contacted him requesting 4 rooms for carpet cleaning for my disabled sister. He said he wasn’t able to do the carpets at the time as he had broken his foot, but would contact me in a few weeks. Feeling empathetic to his situation, I waited several weeks rather than contacting another service that same day. I followed up, he had forgotten about the arrangement. We arranged for the following week, I rearranged furniture as requested by him so he could access carpeted areas. The night before he calls and stated he is sick, and will reschedule. 2 weeks later and no response. Carpets needed to be cleaned urgently before my mum returned home from hospital, I didn’t have the time to wait around a second time to be contacted. No response from the owner when I contacted regarding rescheduling. Very poor service, unprofessional.”
Brock was a recommendation from Wayne Wright at Dunwright Cleaning. I have asked him to do both steam cleaning as well as dry cleaning. His expert manner with his equipment and sense of what is suited for the conditions makes him my first choice. Responsive to the outside PIN code, he leaves spaces as he finds them with a resplendence that is outstanding. Also, he is a conversationalist with an easy going flair. Wayne is right in his faith in this professional who is punctual and takes the grey water outside the perimeter. I like his manner of hard work and sense of accomplishment in leaving a very good impression. In various spaces of the heritage home, there is a sense of his creativity and carpet cleaning is a fashion of interior design that enhances living spaces and sequences. Even with my toils in the garden that does not faze him in the slightest. There is an easy going yet hard working impression that I endorse to support a local, honest and trustworthy professional.