I am very impressed with the service from Kent's. We live on Maggie and a very old door locked accidentally to which we don't have a key. He helped make a very helpful suggestion and then after I sent him some photos he offered to lend me a set of older style keys to take back to Maggie with me. The first key worked. He delivered the keys to me- I am not an existing customer, nor does he know me. What superb service. Thanks so much Kent - I can now wash our clothes. Jill fr Maggie Is.