My contact was Nigel. He was prompt, friendly and technically proficient. The job was completed in a few minutes with no fuss. All round you were easy to deal with and offered me a perfect answer to my problem (a locked door with the keys on the inside and me outside). That is, good value for my money, and that is what I like. Thanks for your help this time around. Hopefully I won’t be so absent minded in the future, but if I am, you are now on my speed dial. Have a great day!