Best words to describe this business, from customer service to depot!
Do not pay for this service!
We paid for express shipping to our house and they have held our parcel at the depot for over a week even though they have been contacted by us and the sender enquiring in delivery.
Parcel marked as delivered days ago yet it’s still in their possession..
RUDE, UNPROFESSIONAL, UNACCOUNTABLE!
They try to pass the blame because they are all too lazy to do their jobs! What a joke of a company!
A delivery of one small box left Sydney wharehouse on Friday received at Coffs Harbour depot then was sent to Grafton depot arrived on Wednesday to be delivered on Thursday 10.45 am to address of customer.
This has taken way too long, I could of driven to Sydney and back quicker than this service provided. This order should of been delivered first thing Tuesday not Thursday. Something seriously is wrong with the way this service is being provided.