Received a 4 in 1 Pole Pruner Saw yesterday. The instruction booklet print standard is poor. Some of the diagrams cannot be read and the same goes for some of the written instructions. It s a very poor black and white photocopy.
Called the office today explaining the problem and so that I have a clear understanding of the use, mechanics, maintenance etc of the tool, I requested another instruction booklet that has clear writing and diagrams.
The person I spoke to was simply not interested and I was told that’s how it comes so bad luck. And by the way, I’m not your mate! Your customer service is appalling.