I have purchased 2 John Deere mowers from KC Mow and Grow. I have to say that their service and customer back up is second to none. They certainly care about what happens after you have bought their products. One very happy customer here 5 â˜…
Very poor customer service it been two months and still waiting for them to answer me back. Left emails phone messages ect ect how long does it take to get hold on one part that I need straight away. Never coming back
Yeah- I initially was using their website email, I’ve already mentioned this to them, why I ended using this email function.
Before any more explanation my query has been resolved v/ efficiently, could say almost instantly- through emails.
My only concern is the fault I have already alluded to.
I am still unaware of which method our correspondence occurred.
This system of email initiation or their own website- their ability to reply to which ever email system- was in my inbox early Monday morning, that’s like obviously starting work b4 business hours-.