Overall, my experience with Mackay City Gates and Fencing was terrible. I decided to replace my cyclone damaged aluminium fence with frameless glass. The advice given to me by MCG&F regarding pool fencing regulations was wrong, and I wasted significant time planning for something I didn't need (electrical earthing). They came twice to measure the fence, and still got it wrong. It took 6 weeks to get the fence installed after paying up front. When the installation day finally came, they brought a panel of the wrong size and left the pool unsecured (no gate and no temporary fence or barrier) before coming back week and a half later (I had to call to find out when they were coming, not even a courtesy call!). They left the glass dirty and grout stains on my newly concreted pool area. Then I found a chip in one of the brand new panels. They agreed to rectify the problem, but offered no apology or recompense for all the problems I encountered. Don't use this company!
9 weeks to erect a fence we were told should be done in 3. No communication. We had to constantly chase them for info. Final Invoice issued for immediate payment before the job was even finished. My advise: Shop around.