We had a built-in wardrobe made and installed by Kingaroy Joinery. There was a communication error between staff in the plan we had discussed and decided on, for the wardrobe's internal design. We ended up with a wardrobe ready for installation that wasn't a match to the plan. The installation guys were really good in discussing what to do about the problem and trying to rectify it. Their actual workmanship of installing the wardrobe was excellent. However, we were disappointed that we didn't receive the wardrobe that we had selected and discussed when we met with the sales representative.
Hansen Kitchen have been really wonderful to work with. Listen to your needs and accommodating. Very helpful with suggestions and kept in constant contact to insure everything went according to plan.
Very happy with their high quality workmanship and friendly professional service.
Barbara - Kingaroy Qld
If I could have given a minus -5 I would have. I called for a quote today and was greeted with disinterest and met with 0% desire to be helpful. I know everyone is busy at the moment but throwing customer service out the window is very disappointing!
Recently purchased a second home for investment purposes. Needed 2 new gas bottles immediately for the hot water.
Michelle & Karl ensured the gas bottles were delivered as soon as payment order was done.
Excellent service by Michelle and Karl. Highly recommend. Thank you.
Eri & JC