Kitchen is ok - there were a few mistakes which they kind of patched up. It is much cheaper to get your own tradesmen for the other bits - plumbing, tiling, electrical. It was nearly half the cost to get my own tradesmen. They told me there is an mark-up from Hats Off. Well, it was nearly double.
Bit disappointed not being told about the splash back colours as this affects the whole look of the kitchen but I guess they are really only kitchen installers and not complete kitchen designers as they have no builders license which they should have to organise and design a whole kitchen including all trades, so now I have no home owners warranty insurance.
Just ask the questions and do your homework first before engaging this company.