Great communication! I would recommend. We organised a time to what time our function started and our slushie machine was there early enough and had time to slush for us. The flavours tasted great and there was heaps to choose from when selecting. Payment was easy enough, just cash on delivery. I received an invoice/receipt from the driver but there was a paypal option i think. The machine was a huge hit, it was a good idea and we enjoyed it and all our guests loved it.