We discovered Sway Interiors and designer Ondine through a friend. Our recently enclosed patio will soon be an awesome friend and family gathering space thanks to the expertise and products Ondina has found for us. She made it a nice experience and we are just finishing up the details now.
Ordered some wallpaper on 23/10 with Cheryl and was told to allow up to 3 weeks for the order to arrive. I waited just over 3 weeks and called for an update and was told by Cheryl it was delayed because its a new range and to allow until the following week on the 21/11 (4 weeks since payment). I called 21/11 for an update as I hadn't heard anything and was told there is a delay because its coming from overseas and to now allow until up to 30/11 (5.5 weeks since ordering). Im very disappointed as I had all my trades booked in for this. On the same day I placed this order I also ordered some wallpaper for another room from another company who also had to get it from overseas and I received it right on 3 weeks. We've paid premium dollar for this wall paper and you have failed to communicate and I've had to chase you. Won't be ordering again from you after this!