“Rudest company I have ever dealt with.
I have disabilities and I need custom made bedding. My beautiful bedroom looks like a hospital room now.
They came to my home and said they would do beautiful things for me. And special valances. I was silly and did not ask for photos. I paid the invoice before the goods.
I saw the Valances were $420 each, so I asked for a photo. They were not my usual style so I asked nicely, if I could cancel the valance and get a different kind, or pay $100 for cancelling the valances.
Or to just leave the order as it is. I would probably like the valances after a while.
I was sent the coldest rudest email stating they refused to do the order and would refund.
I had advised it was a very distressing time with family.
It meant the world for me to get the bedding. I asked very nicely again. a COLD NO ! and still no refund.
They just want the big $$ and really, a professional company brings photos of examples for you. Would not recommend!!!
I have purchased over the years several artificial plants and flowers, and have replaced them after only a couple of years. These plants that i've bought from Nev-A-Die Carrara are excellent quality and look so real - they actually look better than the real thing. I'm absolutely so happy that I found this place. I've purchased many Orchards and ferns several different arrangements made by the Lady called Mai. So happy with my plants. I live in a unit and by buying these plants that never die are perfect for me, and my surroundings. Keep up the excellent work Michael and Mai.
Ordered some wallpaper on 23/10 with Cheryl and was told to allow up to 3 weeks for the order to arrive. I waited just over 3 weeks and called for an update and was told by Cheryl it was delayed because its a new range and to allow until the following week on the 21/11 (4 weeks since payment). I called 21/11 for an update as I hadn't heard anything and was told there is a delay because its coming from overseas and to now allow until up to 30/11 (5.5 weeks since ordering). Im very disappointed as I had all my trades booked in for this. On the same day I placed this order I also ordered some wallpaper for another room from another company who also had to get it from overseas and I received it right on 3 weeks. We've paid premium dollar for this wall paper and you have failed to communicate and I've had to chase you. Won't be ordering again from you after this!