We wanted to take the time and thank the staff at Harpers Electrical for all your hard work and professionalism throughout the continued work at our home in Castaways Beach. Your work ethic and standards of workmanship was amazing. We also want to extend our thanks to not only the tradesman but also the Amanda-Jayde for updating us throughout the progress of the works. You can really feel the smile through the phone when you call the staff at Harpers. Thank you again for helping making our house a home.
Their idea of Leak Detection is a guy with a mattock who keeps digging until he (didn't) find it. Six metres of front lawn dug up (see photo) before he organises another guy the next day, with leak detection to find, and supposedly, fix.
Two call out fees. and I was left with the filling in of the trench.
Then 3 weeks later, water still leaking. Call another plumber who identifies it as being from the 2 fittings that dRAINS kLEEN replaced.
Call them back. He has a look and agrees it's his previous fitting. Says he'll be back in the morning. 3 mornings later, after phone calls each day, comes back. And of course finds "another" leak to justify another charge. So it's about $700 all up to dRAINS kLEEN and $300 for the other plumber. So now I'm $1,000 lighter (7/10ths of which is to this dodgy mob... not a bad result when you can have layer upon layer of incompetence and still profit wildly!)
I pay my invoice to them and ask for reimbursement ($300) for the plumber who identified their p