I contacted Henry on a Friday morning and the new system was installed the following Monday morning. All the preliminaries, including great advice from Henry, were done via phone and SMS so the install was trouble-free.
Recently we contacted Atherton Gas and Camping for a gas bottle refill. We found Roger to be such a wonderful person to deal with at all times - on the phone and in person. He even came out to our place on a Sunday and fixed a problem we had with our gas bottle, which we greatly appreciated. This is what excellent customer service truly is! Highly recommended!