Have not used their services yet, but disappointing to be told a quote would be charged @ $120/h in spite of the claim of a free quote on this site. NB Not saying anything bad about their service and quality of work which appears to be excellent - just don't like being mislead - won't use them for this reason.
I ask them to come out and do a quote about November and they said they were booked out until January and they said they would book me in for then, i said that’s fine. February came and I rang them, they sounded like I was ringing for the first time. They came and had a look and he said the gutter above the pergola was a problem, no problem I said I’ll pay for it it has to be done, it’s full of holes,. They email back and said the can’t do the job, they only want easy jobs, I’ll never use the again and I’ll advise anybody else the same.