Had a wonderful experience with the carpenter. Hard worker, job done right first go. Showed up ontime every day. Flexible, easy going even after plan changing - nothing was too difficult. Gyprocking, flooring and room finishing all done to high standard. Turned an old garage into a beauitful studio. We are very happy with our studio. Thanks again.
Scope Home Access completed a bathroom renovation for me and from first contact to the finished project Scope Home Access was professional. The knowledge and experience of the consultant, particularly relating to my lack of mobility, was extremely insightful.
I contacted the Plumbing Doctors via their website on Monday (19/10/20) and received a very prompt return call from Frank.
I discussed with him that we have at least to blocked downpipes that need inspection and clearing. I also informed him that I work 1 hour away and could be home no earlier than 3:30pm. He said no problem, booked me in for Thursday (Tomorrow, 22/10/20) and made a note that I would not be available until 3:30pm.
I get a call from Frank this afternoon at 4pm and he informs me that his plumbers cannot start so late, that they must be there by 2pm and that I need to reschedule.
Now I have to find a replacement plumber within 24hours as I have sorted the time off work tomorrow and worked the extra hours already this week to enable this to occur.
If Plumbing Doctors had let me know on Monday that they couldn't help me I would have gone elsewhere without issue and thanks them for their prompt reply.
Poor customer service.
Save yourself any issues. Book elsewhere.