Dan was prompt, honest, efficient and was able to fix up the incompetence of the previous plumber who couldn’t even install a hot water valve properly. He isolated what hadn’t been done and rectified it so that I had hot water again. He was friendly and made positive suggestions going forward. Will definitely have him back - a tradie you can trust - a rare commodity these days. Karen D
To be honest, not even one star!... The callout fee is $130, to fix a leaking tap washer.. I was happy to pay that since it was the weekend. I was expecting he would charge about $80 to replace the washer, total $210, even $250 tops. But Jim's Plumber DO NOT CHANGE TAP WASHERS!!.. They will give a quote to replace both taps and all parts. $630.. Total, $760.. If it was easy for me to turn the mains water off, I would try to do it myself.. So many YouTube vids on how to do it.. You do not need to be a plumber to change a tap washer.. We live and learn. We have learnt to avoid Jim's Plumbing at all cost, and enacting associated with Jim's.. By the way.. Sorry, this is Ipswich. We could not find a review site for our area. But it seems Jim's Plumbers are the same EVERYWHERE!! So be warned..!!