Ellie's attention to detail is phenomenal. She really does an amazing job and is extremely professional and creative. Her creative ability is all proof in what you see in the mirror... Thank you to Ellie for making me so stunning for my special day. It was a pleasure.
I made an appointment weeks in advance and literally 2 hours before my appointment I received a phone call from an extremely rude lady that doesn't even say where she is calling from and tells me that my appointment is cancelled. When I ask her for more details she tells me and I quote "because people like you keep changing their appointment times we have to cancel yours". I told her I had no idea what she was talking about as I have NEVER changed my appointment time with them at which time she cut me off and said "do you want to reschedule or not?". I tried to explain that I had taken the day off work especially for my appointment and couldn't rearrange and again she just cut me off and told me bad luck I had no choice! I have NEVER recieved worst service in my life and they completely let me down at the last minute with NO apology whatsoever!