Tried calling three times on Friday morning & the phone rang off the hook. On the fourth attempt the phone was picked up & then hung up. Finally on the fifth attempt my call was answered & I asked if I could make an appointment for the following Saturday. The girl quickly responded Nah were pretty busy. It was impossible for her to have even checked the schedule & frankly, to be so familiar with your appointments nine days ahead is not very believable. I was dumbfounded how quickly I was brushed off & hung up on, Through my experience, the receptionist is the voice of the company & Im surprised they have any customers at all with such rude phone manners. Wont try again thats for sure!
Fairly new to Mackay and have been looking for a good hairdresser. Look no further l think Jan is amazing. Jan listens to what you want and is fantastic at her job and you leave the salon with a exactly what you asked for.
One happy customer.😀