I was charged a call out fee of $99 dollars for an intermittent problem with our gas heater, we were told 'call us if it does it again' it was obvious the plumber that came had limited knowledge of our gas heater. We called a more experienced plumber who knew exactly what the problem was and fixed it that day. I won't be using 000 again.
Did not arrive to do quote as promised. Did not contact to advise that they were not coming. Phone call to inquire was not as expected. Was told "Maybe you should find someone else" It's good business to contact clients and advise of your movements. Customers accept that tradies are busy, but when you hear nothing, its not a great experience.