I had been using Cape Byron Glass on many occasions. But when I asked them to get back to me about a shower screen that was top quality (or so we were promised and paid for) which did not have the desired effect, I was disappointed that I never even received a returned phone call. No matter how many messages I left. This has been about 2 years ago, but I have never used them again. We had been happy with them before. But bad customer service when all is not well is a NO NO to me.
We found Eastcoast Aluminium and Glass to be very prompt and reliable. The customer service was excellent and the receptionist was polite and professional. The team came out, assessed the damage and made a time to come back to fix the problem. This was done quickly and efficiently. Great service at competitive prices. Thanks
One of the many abusive texts I received once I declined his business after his anger that I had to collect my son (having waited home all day)...
Right , now listen here you selfish cow! There are a thousand other people out there waiting on our services , dont think for a minute that losing your business or any of your * associates is gonna make one bit of difference to me
I'll let you decide if you want to deal with this person!