I was there for 45 minutes. For going to Toilet you need to pay $2. If your infant or your little one has allergies to outside food and you need to feed them from homemade food, a rude lady will jump out from no well and yelling at you to say why you feeding here with outside food in my restaurant and you must leave our place! Mostly takes 30-45 minutes to get your order which too long for visitors who want to stay in kuranda for just 2 hours. Sometimes you get your order wrongly; eg: instead of two meals you get one meal or instead of tea you get coffee!!! quality of food there is terrible as all my friends got sick and Gastro after coming back from this coffehouse. They didn't eat anything else that day just in Kuranda post trading! Price is more expensive than other restaurant in Kuranda. eg : tea pot is $7 there but other place the bigger tea pot is $5 !
I am sorry to say in this coffeeshop you cannot find any smile, respect, standards just shame, rudeness and disappointing :(
The staff are friendly, but not pushy & the product range suits the Cairns lifestyle. I've bought several items & am delighted with the quality & style. A terrific shop for homewares & furniture. Thank you.
I purchased a Waterman pen with the standard engraving in the AM on Thursday on behalf of the company I work for. I was assisted by Laurie over the phone and he was so friendly and very knowledgeable about the whole process (purchasing, express post etc). We received the pen before lunch time the following day (Friday) and our office is based in Bowen Hills. The team took the time to wrap the package carefully and get it to us in less than 24 hours. We will definitely use Gift Engraving again. Thank you again Laurie! Your friendly service reassured to get the gift in time for our employee. Great customer service!