I’ve never left a bad review for any business but I’m absolutely appalled at this business. I contacted Neale last Friday to get a quote for our fridge as he advertises in our area. He quoted for the job, got the address, and told me he’d be here Tuesday (today). I’ve since had to call him to ask what time as there’s been no communication - and he only vaguely remembered who I was and said he’d call me back as he was driving. When he called back he said he’s not able to do the job anymore, as he didn’t want to make the trip out - and I’d have to book again for when there’s another job in the area. Id taken the day off work, dropped kids at school to rush back as we’re amidst a heat wave with a fridge that doesn’t seal - and had to follow up with him to find out he was never going to come out anyway. Extremely disappointed as I could have booked a number of other local businesses by now that would have appreciated the work especially in these times.
From the very first phone call in regards to a aircondtioner installation quote Renee was a absolute pleasure to deal with...Quote received ..job booked in and completed promptly..Tyson was very polite..friendly and professional...Very happy with this company!! Highly recommend!!!!
What a pleasure it has been to deal with Cooloola Coast Refridgeration. Scott and Kylie are very nice people and their personalised service is excellent. Their communication is brilliant and what a luxury to sleep in an air conditioned bedroom. I’d throughly recommend their business. I am a 100% happy customer!