Spaghetti and Jazz is our favourite. The food is always amazing and definitely some of the best Italian on the Gold Coast. We often get takeaway and although the food is incredible but the service could be better. Once when phoning to make our standard order for probably the 15th time, was told that a particular food item is not and has never been on their menu which was very odd and since then have been able to continue to order the same items. On one occasion though, we went to pick up our takeaway and I stood waiting a full minute before the person behind the counter looked up from the screen to even acknowledge my presence. I think with the price you pay, the service could be better. Despite all this, the food is wonderful and we will continue to come back regardless of the other things.
Our order was extremely hard to place by phone then they rang us back and did not have what we had ordered but still charged us for the dish and then we waited for nearly 2 hours and the food arrived cold. Very expensive and will never order from them again, appalling customer service. Only giving them one star because the food actually arrived but they really don't deserve any stars.