Amazing job. What excellent service and quality. No one could compete with carpets one's quality of the product used as well as price and the service was phenomenal. The carpets and vinyl were layed to perfection in under 6 hours for 3 bedrooms and a living area. I wouldn't go anywhere else.
I will never recommend this company to anyone, they damaged one of the vinyl planks then replaced it twice with a different colour . I am now left with an odd plank inside the front door. I found these people to be condescending. Therefore rating is --0.
Lack of communication & reliability I gave up. Having sent Scott photos of the job I needed done, at his request, Scott eventually phoned me on the afternoon he was supposed to be at my place to start doing my floors, to then say he would be here the following morning to do the job. He arrived to say he wasn’t doing the job that day anyway. The discussion at that time expanded out to do more, which I was excited about. He then told me he would come back early the next week, which meant I had to delay the kitchen installation by 2 days. He still has not showed up or contacted me. I delayed a kitchen installation that was ready to install based on Scott’s word. I will not be recommending this company to anyone.
I have never come across a more unprofessional business: fumblings and incompetence, failed to communicate with me, incorrectly accused me of non-payment, TWICE (both deposit and balance) and in the first instance complicated and held up the job when they quoted me for acrylic carpet replacement after being told to quote ‘like for like’! They knew I had wool and admitted such when I confronted them instore with a sample of the wool carpet (from my property). They had been to my property to quote and had sighted the job.
Job was then held up again, for over 6 weeks, due to their misguided notion that I had not paid the deposit, they simply refused to correspond and have no proficiency with technology.
I received a call, only to accuse me of non-payment!
Do yourself a favour, there are other carpet retailers around Noosa, no one deserves this stress!