Lack of communication & reliability I gave up. Having sent Scott photos of the job I needed done, at his request, Scott eventually phoned me on the afternoon he was supposed to be at my place to start doing my floors, to then say he would be here the following morning to do the job. He arrived to say he wasn’t doing the job that day anyway. The discussion at that time expanded out to do more, which I was excited about. He then told me he would come back early the next week, which meant I had to delay the kitchen installation by 2 days. He still has not showed up or contacted me. I delayed a kitchen installation that was ready to install based on Scott’s word. I will not be recommending this company to anyone.
I will never recommend this company to anyone, they damaged one of the vinyl planks then replaced it twice with a different colour . I am now left with an odd plank inside the front door. I found these people to be condescending. Therefore rating is --0.
I have never come across a more unprofessional business: fumblings and incompetence, failed to communicate with me, incorrectly accused me of non-payment, TWICE (both deposit and balance) and in the first instance complicated and held up the job when they quoted me for acrylic carpet replacement after being told to quote ‘like for like’! They knew I had wool and admitted such when I confronted them instore with a sample of the wool carpet (from my property). They had been to my property to quote and had sighted the job.
Job was then held up again, for over 6 weeks, due to their misguided notion that I had not paid the deposit, they simply refused to correspond and have no proficiency with technology.
I received a call, only to accuse me of non-payment!
Do yourself a favour, there are other carpet retailers around Noosa, no one deserves this stress!
Trav & team from TNT are the best in the business ! Getting the hard work done and removing all the rubbish from site in a timely manner .. the business owner is a real good bloke that’s honest and professional, highly recommend!
I recently went to Coolum Tile and Stone Studio to source tiles for my kitchen splashback and bathroom. I had been to a number of other local shops and not been satisfied with the service or range. Then someone recommended Chris to me. As I don't buy tiles often, I needed some direction on my choice of product and colour scheme. Both Chris and Gina were very helpful and patient with my lack of knowledge on what was right for me. They gave me advice and shared their knowledge, guiding me to buy the right product for each area that I needed to tile. I love the outcome and recommend them highly.