They came and quoted. We accepted the quote and were told we'd be contacted with a time to do the work. They texted a time and date but didnt show. We had organised access to.our neighbours yards as well as asking our neighbours to park up the street.
They never returned any of our calls to explain why they didn't show. We had also stupidly referred these people to several friends. Needless to say, our friends won't be using them either
So Hot Firewood has sent us the best firewood we have ever bought. Just 2 weeks prior we purchased a load from a different supplier and not only was it unsuitable for this year ( yes meant for burning immediately) they also dropped it at the top of the driveway. We'll be buying from So Hot again.
Service good, delivery time excellent.
Quality of product extremely poor. Ordered 4m road-based, which I have purchased from the previous owner before.
This time I recieved 4m of low quality road-based (if you can call it that). 1% Rock, 99% almost crusher dust, but a dirty sand consistency.
Used these guys for over 10 years, new owners obviously cutting corners for a profit at the expense of the customer. Not happy.