Many thanks to Hannah, great customer service and knowledge. Visited a couple of pool fencing stores last week, with no interest in assisting as we only wanted to purchase product and husband install pool fencing. Called The Fencing Depo quite stressed out and Hannah was kind enough to offer advice and assisted with providing a certifiers name to visit us before purchasing product. Hannah didn’t need to do this but Hannah went above and beyond in helping. Had the certifier out over the weekend, we were on the right track. Will be purchasing our pool fencing through The Fencing Depo. Highly recommend The Fencing Depo after visiting this morning, super helpful, knowledgeable and friendly. Great work Hannah and team!!
Our new front gate was left with the screws holding the hinges loose and unable to be tightened. He was also suppose to come back and fit self closing hinges (at our expense) as the hinge on the outside of the gate is ugly and doesn't always self close as it should. Once you pay this bloke you won't hear from him again. He has no pride in his work. Go with the other quote, we wish we did.
I had Absolute give me a quote for a auto sliding gate and although they were not the cheapest they seemed capable. How wrong could I be. The gate finally arrived, however the only this right was the colour. Too short, wrong orientation of slats, had I been offered a decent discount and the suggested fix I would have settled, but no such offer so I insisted they provide the initial request. After a few weeks I had to chase up and surprisingly the gate was exchanged the next day. The motor and rack had to be fitted so i asked the guy that installed the gate to let them know to come and fit the motor and complete the job. 2 weeks no action so I rang and surprisingly the motor was the that afternoon, however the final invoice was emailed to me before the motor fitment guy had arrived. I would not recommend this mob for anything