Bought four pairs of jeans. All the same size, colour and style.
Go two pairs writhing a week or so, but the other two pairs took some time to arrive. When I finally got them, they were the wrong size.
Returned them as requested, but they accused me of washing and wearing one pair which they refused to replace. The other pair, they replaced with a completely different size from my original order.
When contacting them again, all I get is sarcastic replies and a refusal to provide any further assistance.
If this is how they treated me, there's no reason to think that this isn't how they'll treat everyone. Caveat emptor.
The layout and products were really nice although prices were unreasonable. Myself and my sister in our early twenties didn’t even get a look off the two staff members at the Erina shop who were standing there gossiping. Three other middle aged ladies got greeted and asked if they need help and we just kept getting stared at. We are hard workers looking to spend money but after that snobby horrible treatment we just wanted to leave. As we were walking past them to go we said Thankyou bye and they just looked us up and down and didn’t say anything. Horrible and snobby customer service I don’t recommend any young person to shop here you won’t get their time of day and feel incredibly unwelcome and like you don’t belong there.