Our caravan brakes failed as we drive thru Gympie. We fluked pulling off the highway near Gympie Brakes and Mechanical. They quickly diagnosed and fixed the problem immediately. Great service by experts.
Our Nissan Dualis broke down today at Southside and after being on the phone for over 30 mins trying to arrange roadside assistance, being passed around like a football between Nissan Customer Service and RACQ. After all that no one could validate our 10 year warranty and roadside assistance. Unbelievable! We then rang the guys at Velmac and Paul arrived within 10 mins (after initially trying to help us get the car started over the phone). He tested and changed the battery on the spot, then we followed him back to the workshop where he cleaned it all up for us and even reset the radio. And this is an auto workshop where we've only had 1 service done with them (which we were very happy with). Now that is quality customer service! Thank you Paul for getting us out of a pickle. Great staff, very friendly, quality workmanship. Highly recommended!
A sucessful business that has been running over 40 years always has a good arrange of parts in stock,with getting parts to doing a service on my car to even fixing the engine in there engine workshop, also having new aftermaket parts available if they dont have it in stock or searching australia wide for that odd parts that u just have trouble finding local. A great and friendly place always there to help u find the part u are chasing,and also with a 3 month warranty on parts make it a great place to shop. Always worth the phone call there first to chase up my parts. Highly recommended
Great Customer Service, down to earth, very thorough, sorted out the problems that my previous mechanic failed to fix with 3 visits which was a major safety issue. Polite, friendly, returned calls, overall I was very impressed with the time frame of repairs and very resonably priced and will continue to use Doyles Garage as my mechanic. Huge thanks to Phil and his Team for A1 customer service.