last December, there was a leak in my backyard, called oceanside, they did the job and told me the leak was fixed, charged me 965 dollars.
However sooner after the job is to, I find the backyard still leak at the same site. I called oceanside in January but been told that they will charge if the plumber comes into theproperty to check, although it is a recent job and it is the same site. They told me basically they can not guarantee any work because there " might be a new leak even within 1mm away from the pipe they have " fixed " .
At the time I thought to wait and see, but the leakage got big and flooded, eventually, I called them again. The plumber came into the property, digging out the same pavement, told me that there is a leak again, they did some work at the site for about 1-2 hours, then left. One week after there was still water in the hole. a plumber came to the property and told me that he is not sure if the leak has been fixed.
the charged the unfinished job close to$ 1000
This is a fabulous company - Matt is prompt, reliable, super neat and very reasonable compared to others. He makes a plan, sticks to it, and delivers quickly. There are so many cowboys and shysters out there - so it was such a relief to find a plumber I can trust.
I would happily recommend John for any plumbing work you require. John was fantastic and really cheerful. He supplied and fitted the hot water tank I wanted quickly and efficiently. He's honest and straightforward with the cost. It's great having such a good installer on the Gold Coast.
Dan was prompt, honest, efficient and was able to fix up the incompetence of the previous plumber who couldn’t even install a hot water valve properly. He isolated what hadn’t been done and rectified it so that I had hot water again. He was friendly and made positive suggestions going forward. Will definitely have him back - a tradie you can trust - a rare commodity these days. Karen D