I contacted the Plumbing Doctors via their website on Monday (19/10/20) and received a very prompt return call from Frank.
I discussed with him that we have at least to blocked downpipes that need inspection and clearing. I also informed him that I work 1 hour away and could be home no earlier than 3:30pm. He said no problem, booked me in for Thursday (Tomorrow, 22/10/20) and made a note that I would not be available until 3:30pm.
I get a call from Frank this afternoon at 4pm and he informs me that his plumbers cannot start so late, that they must be there by 2pm and that I need to reschedule.
Now I have to find a replacement plumber within 24hours as I have sorted the time off work tomorrow and worked the extra hours already this week to enable this to occur.
If Plumbing Doctors had let me know on Monday that they couldn't help me I would have gone elsewhere without issue and thanks them for their prompt reply.
Poor customer service.
Save yourself any issues. Book elsewhere.
Great experience, they sent an experienced electrician who was on time, and did a great job. I called around and their rates were more then reasonable. I wouldn't hesitate to recommend this business. And glad I now have a good local electrician to call on.
With summer upon us it's becoming a necessity to have an air conditioner in the home. Maitland Air Conditioning and Refrigeration offer a personalized and reliable service. The team is small, however they are efficient and pleasant. They offer competitive prices without compromising on work ethics and product knowledge. It is a pleasure to recommend such a professional company.