Over a month ago I called around to get quotes for ducted air conditioning and out of the 4 that I called Pete's Refigeration was the one I picked because when Jake came to look through the house he explained everything to me in great detail and made sure that I was understanding everything. Jake kept in contact with me the whole time and if I needed to ask questions or change things to the job he was more than happy to take my calls and work with me to make the changes. I had them come and install ducted air conditioning today and guys turned up on time. They were polite and very respectful, not only did they clean up after themselves they took care with the property. They explained how to use the controls and walked around with me showing me all the different bits and pieces that I needed to know. I highly recommend this company to anyone that needs the services that they supply's because you will never regret it.