Alpha cool were ask to investigate two units that were noisy for a total cost of $165. We got a bill for $65 extra approx and they did work to some duct (assume not related to the original noise issue) without checking with the property manager or owner nor providing pictures of the so called damaged Pipeworx. We have a quote from them of $1400 odd to fix the noise in two unit but now unsure if this will be a fixed quote fix the service quote was exceeded without our permission.
These guys are great!! They got caught up on another job before getting to me at an arranged time, and instead of just leaving me waiting like so many trades do, they kept me posted by phone.
Common courtesy these days is to rare but these guys have it in spades!! When they arrived they were polite, efficient and professional. So nice to have some good old fashioned local service that cares for the customer and not just the profit margin. Can't say enough about this company. Andy Redhead