I highly recommend these guys! Quick to respond when I had an issue with the power to my house. The guy who serviced me was thorough and explained what had happened, how he would fix it and got the job done quickly. Very reliable, very friendly with great customer service.
I contacted the Plumbing Doctors via their website on Monday (19/10/20) and received a very prompt return call from Frank.
I discussed with him that we have at least to blocked downpipes that need inspection and clearing. I also informed him that I work 1 hour away and could be home no earlier than 3:30pm. He said no problem, booked me in for Thursday (Tomorrow, 22/10/20) and made a note that I would not be available until 3:30pm.
I get a call from Frank this afternoon at 4pm and he informs me that his plumbers cannot start so late, that they must be there by 2pm and that I need to reschedule.
Now I have to find a replacement plumber within 24hours as I have sorted the time off work tomorrow and worked the extra hours already this week to enable this to occur.
If Plumbing Doctors had let me know on Monday that they couldn't help me I would have gone elsewhere without issue and thanks them for their prompt reply.
Poor customer service.
Save yourself any issues. Book elsewhere.
This is the first time we have used this business. Stuart initially came to repair our hot water service, while he was here we asked for a quote for some down lights and to move our bypass switch, we accepted the quote on the Monday work was done the Friday of the same week. Stuart and Hamish were very pleasant, professional and informative while they carried out the work. I know who I will calling next time we need any electrical work done I highly recommend this business. Thank you for a great job!
Great experience, they sent an experienced electrician who was on time, and did a great job. I called around and their rates were more then reasonable. I wouldn't hesitate to recommend this business. And glad I now have a good local electrician to call on.