We have been disillusioned by tradesman these last few years however Lex has redeemed our faith in good old fashioned service, professionalism, fair pricing and quality of workmanship. We had fly screens installed when we built our house over 10 years ago and they were hopeless right from the start. Less than a year ago we felt we had enough of the screeching of the screens on the tracks, how easi,y the doors fell off the tracks and the fact that flies and insects would easily fly in and out in large numbers. We had them replaced for a substantial amount of money. As it turned out, they were exactly the same as the ones we were replacing and all that we had achieved was to be thousands of dollars out of pocket. Frustrated, we rang Lex but this time we had found someone who knew how to offer a top class product, with top class service and we will certainly be recommending Lex with absolutely no hesitation.
Doors and windows Dept.
We purchased 2 new 3 panel sliding doors and 9 lots of louvre windows and matching screens. We still can't get the sliding door screens to catch and lock. After numerous tries over months to get someone from Cairns HW out to have a look at what they've designed and give us a fix, or at least solutions, every time a promise they'd come, and always a no show. We've resorted to a third party screen company to work it out and fix it and even he is baffled with what they've supplied. It's supposed to be a triple locking system on each sliding door screen, but he says we don't have the parts needed, and he cannot see how they would have fitted them anyway. So many bits just don't fit or make sense. This has to be THE most difficult and frustrating thing we've ever dealt with as far as this renovation goes. We try to use local as much as possible, CHW won't be our first choice now for anything else, and we've still got the upper level to finish.
NQ Door specialists have a wide range and selection of doors - whatever type you may need they are sure to have it. From garage doors to residential doors. They even do repairs and services. Would highly recommend giving them a call.
Expensive and poor quality attention to a warranty claim
I bought an expensive digital mirror from Status Plus . The mirror edges are "de silvering" - they have been unable to require the supllier to replace. Thet have not offered an on site inspection or to provide a replacment at thier own cost
I will not shop here again or recommend them