we were advised to go to relationships australia for couples counselling, however we were told it was free. during the phone interview we were then told it was going to cost us a significant amount of money per session. not being able to afford this we were told we can apply for hardship and reduced payments..... it was really confronting as we have a son who has significant and costly health issues. and as parents you can't take money away from your children's health, he is our first priority. I found the lady to be rude and quite heartless. you are better off going to your GP and requesting to see a professional therapist which medicare will then cover 5 visits for free.