I recently booked my dog in for a wash. I was not there at the time but my father had told me that almost everything went great, the lady who was actually doing the washing was excellent and I was so pleased with how clean my pooch was when I saw him! The whole experience was ruined at the end however when the man that came along with this lovely woman made a racist comment that upset my father very much. Very disappointing that there are still prejudice people out there, also a shame that a wonderful experience was ruined because of this.