I called this person today to book my dog in for a clipping. Pretty straight forward I would have thought and a simple 'thank you, bring her in and I'll look after it' would have sufficed, but instead I go a very aggressive and rude person, repeating herself over and over again 'you need to understand that because I'm not doing a wash it won't be as good' - der freddy, I got it the first time. She was rude, mean, and aggressive. NO WAY would I leave my animals with you if you speak to me like that for no good reason. Idiotic way to carry on with potential customers.
I have been taking my 2 dogs to Racecourse vets for the past 4 years. The staff are fantastic with my animals. One dog is very nervous going to the vets. All of the staff are very caring and patient with her.
The staff are very prompt to answer either my phone enquiry as well as they respond quickly to an email.
I refer my friends with small animals to Willa & the team.