Just Better Care provides quality care choices that enable people to remain living at home with independence, dignity and comfort. Every person to whom we provide support is unique. At Just Better Care, we tailor our services to meet individual needs to ensure a personalised and professional service. Whether you live independently at home or provide care for someone, we offer a comprehensive range of services provided by support workers known for their professional, caring and dedicated approach. Our trained and experienced staff includes community support workers, enrolled nurses and registered nurses who are available around the clock to meet your needs. Whether you need assistance for one hour or 24 hours (including overnight care) we'd be delighted to help. With 19 offices throughout ACT, NSW, QLD and VIC, Just Better Care's highly qualified staff are ready with a 'can do' attitude to provide you with better choices for the care you need.

Newcastle and District Nursing Service was established by Sr. Jan Stevens who saw the need for a service to compliment the overextended health system at the time. From its inception Newcastle and District Nursing Service set down and followed a high standard philosophy and code of conduct. Mission: We provide optimal holistic care and services using dedicated trained staff responding to the needs of an ageing population Values. We Aim High We do this by not settling for second best, thinking outside the square, taking the initiative, acting with integrity and never giving up. We Are Creative To do this we question existing practices, search for new ways, encourage new ideas and encourage individual personal development We Work As A Team To do this we speak positively of others, listen carefully to what they say, work together to overcome problems, speak to resolve differences and enjoy our successes together. Programme: DVA Community Nursing What is Department of Veterans' Affairs (DVA) funded Community Nursing? DVA Community Nursing is the provision of clinically necessary nursing and personal care services to war veterans and war widows or widowers delivered in their home. DVA Community Nursing helps to restore or maintain a person's maximum level of health and independence. Who is eligible and how can I refer? Veterans and war widows or widowers with a Gold Card are eligible for DVA Community Nursing. Veteran White Card holders may also be eligible for this service where the condition requiring nursing is accepted by DVA as war related. To receive DVA Community Nursing, the veteran, war widow or widower must receive a referral from their Doctor or the Hospital Discharge Planner. How do I access DVA Community Nursing provided by NDNS? Following a referral from a Doctor or Hospital Discharge Planner, NDNS will arrange a convenient time to complete a comprehensive assessment by a Registered Nurse. What DVA Community Nursing services do we provide? DVA Community Nursing services offered will depend on the client's assessed clinical care needs. NDNS delivers a range of community nursing services that are flexible and designed to help with individual care needs. The types of DVA Community Nursing services that may be provided include: Case Management Personal Care Wound Care Incontinence management Medication management Rehabilitation Palliative care and pain management What level of assistance is available? The duration and frequency of visitations provided to a Veteran for community nursing and personal care by NDNS will depend upon the client's assessed clinical need. Is there a cost? DVA Community Nursing is funded by the Australian Government through the Department of Veterans Affairs. There is no cost to program recipients. Where can I get more information? Department of Veterans Affairs website www.dva.gov.au or by telephone on 133 254 If you would like to discuss any further information please contact NDNS on 49538 444 Programme: DVA Veterans Homecare What is Veterans' Home Care? Veterans' Home Care (VHC) is designed to assist veterans, war widows and widowers with low level care needs to remain in their own homes for longer and avoid premature admission to residential care. The VHC program is part of the DVA plan to ensure veterans and war widow/widowers maintain optimal health, wellbeing and independence. What services are available under the program? VHC provides a range of home care services designed to meet your needs including: Domestic Assistance: assistance with domestic tasks such as household cleaning, dishwashing, clothes washing and ironing, shopping for the veteran and bill paying. Personal Care: includes assistance with daily self-care tasks, such as eating, bathing, toileting, dressing, grooming, getting in and out of bed and moving about the house. Safety-related home and garden maintenance: may include tasks such as replacing light bulbs and tap washers or other tasks that you and the service provider agree upon. The focus of home and garden maintenance services is to assist in keeping the home safe and habitable by minimising environmental health and safety hazards that may impact on you in and around your home. Home and garden maintenance does not include major home repairs such as gutter replacement, landscaping and garden tasks such as branch lopping, tree felling or tree removal. Respite Care: providing temporary relief for a carer who has the responsibility for a veteran or war widow/widower requiring ongoing care, attention and support. It is defined as an alternative form of care that enables the carer to have a break. Social Support: Social support can involve a numbers of tasks, it can include assisting clients in social activities, attending recreational activities and reminder calls. Who is eligible to be assessed to receive services? To be assessed for Veterans' Home Care services you must be: an Australian veteran or mariner; or a widow or widower of an Australian veteran or mariner; and have: a Repatriation Health Card�for All Conditions (Gold Card) or a Repatriation Health Card�for Specific Conditions (White Card). Access to services To arrange an assessment for services, call the Veterans' Home Care assessment agency on 1300 55 0450. Please only call this number for assessment information. Is there a cost? VHC services are subsided by the Australian Government through the Department of Veterans Affairs. There is a fee co-payment required to be paid by the program recipient. This will be determined by the VHC assessment agency. If you would like to discuss any further information please contact NDNS on 49538 444 In Home Nursing Services in the Newcastle and Lake Macquarie Region Nursing services refer to professional nursing care provided by a registered or enrolled nurse who is employed in a nursing capacity Who can refer? Referrals may be made from any source (i.e. self referral, family members, carers, ACAT, General Practitioner, Hospital Discharge Planner, agencies). How do I access the service? You can access the service by contacting My Aged Care for clients over 65 years - 1800 200 422 or if you are a client under 65 years you can contact CHSP on 1300 205 268. An assessment will be completed to determine eligibility and appropriateness of the service. What clinical nursing services do we provide? NDNS provides a range of nursing activities delivered by a Registered Nurse or an Enrolled Nurse. Based on your assessed clinical needs, nursing activities offered may include: Teaching individuals and carers how best to manage their daily care in the home environment Providing information on general health care and other community support services available and giving advice on the management of particular health problems such as diabetes and incontinence Clinical assessment Direct clinical nursing care based on the nurse's level of qualifications and registration Personal care for clients where service provision by a nurse is required due to particular health conditions, unstable health and/or complex needs Supervising and training personal care workers who provide direct care Providing health information and education Co-ordinating home health care services and monitoring an individual's health status and/or care plan Who is eligible for assistance? The target group is frail older people, people with a disability and their carers living in the Newcastle and Lake Macquarie region What level of assistance is available? The amount of assistance offered to a potential client depends on their assessed individual needs. What are the costs? An affordable fee for service applies. We will discuss fees with you and your family or representative. People who feel financially disadvantaged are not excluded from receiving services and should discuss this matter with a coordinator. How do we meet our client's special needs? NDNS services are planned to meet the individual needs of clients. Care plans are developed with consideration for a client's specific language, cultural and religious requirements. Is there after hours support? Yes. A support person will be on call 24 hours a day, 7 days a week. Can I have an advocate? An advocate of your choice is welcome during the assessment. If you require on advocate, we can recommend an advocacy service or will contact the advocate/advocacy service of your choice. Programme: National Disability Insurance Scheme (NDIS) Offering choice, independence and inclusion for people with disabilities. Who can refer? Participants of the NDIS or their family members, as well as the participants coordinators. How do I access the service? You can access the service by calling us - Newcastle Disability Network Solutions on 02 4953 8444. What supports do we provide? Daily living activities - including personal care and community participation Domestic and household activities Assessment and supports by a Registered Nurse Support coordination Who is eligible for assistance? Participants of the NDIS. What level of assistance is available? The amount of assistance offered to a potential client depends on the plan and supports funded by the NDIS. How do we meet our client's special needs? NDNS services are planned to meet the individual needs of clients. Care plans are developed with consideration for a client's specific language, cultural and religious requirements. Is there after hours support? Yes. A support person will be on call 24 hours a day, 7 days a week. Can I have an advocate? An advocate of your choice is welcome during the assessment. If you require on advocate, we can recommend an advocacy service or will contact the advocate/advocacy service of your choice.

New Horizons has a long history of providing innovative services that support individuals and communities to enhance wellbeing. Since forming the world's first social enterprise almost half a century ago, we've expanded the reach of our services to thousands of people in hundreds of communities in Australia. We assist people to achieve wellbeing in a variety of areas of their life: Accommodation & Tenancies Employment & Education Community & Social Participation Daily Living & Independence Cultural & Spiritual Wellbeing Whilst our customers cover almost all sectors of the community, we have specialised experience in: Aged Care Disabilities Indigenous Justice Homelessness Mental Health It's the diversity of our skills and experience that helps us make a difference in people's lives. When customers choose us, they're choosing a provider that understands their unique goals and needs, and bring a wealth of knowledge to the table that few others can offer. To find out how our professional team can support you to Discover what wellbeing means to you, Create an individual plan that puts you in control, and Connect you with personalised services and supports, simply drop by one of our branches, or get in touch by phone, email, or via our website.

Our practical service delivery is modelled around the participant and their care givers. We also consider the family dynamics and how they can contribute to achieving one’s goals. We make things happens to you that are fun, purposeful and connect you with our community. Our team is committed to provide the best supports and services which improves the lives of our clients, while treating them with care, respect, dignity and compassion. Our team of professionals are highly trained empathetic carers who provide the right care tailored to each individual’s needs and goals.

breakthru is a national not-for-profit organisation committed to empowering people to create their own futures. Through the provision of high-quality person-centric programs, we enable thousands of people every year to address mental health, employment, disability, homelessness and training needs. breakthru operates on the premise that everyone’s needs, preferences and aspirations are different. Our commitment to client choice and family inclusion is well demonstrated through our individualised services and person-centred principles. We have a specific focus on assisting those most in need and offer specialist programs for those facing the challenge of an intensive mental health illness, a disability or physical health issue, long-term unemployment, unmet education goals or homelessness.

We are Divergent Health and we specialise and champion Neurodiversity affirming allied health services. Our dedicated team offers a comprehensive range of services including Occupational Therapy, Art Therapy, Speech Therapy, while also providing individualised support from our skilled Allied Health Assistants. We are committed to providing tailored care for people of all ages, creeds and orientations. Our services are accessible throughout Australia via Telehealth, and we also offer in-person consultations in the Newcastle, Lake Macquarie, and Maitland areas.

Whiddon is an award-winning, not-for-profit organisation that has been caring for older Australians across NSW and QLD for over 70 years. We've grown from philanthropic origins to a large organisation, with over 2300 employees caring for more than 2400 residents and clients. Our services include residential aged care, community care and independent living villages. As an organisation that operates in regional, rural and remote areas, we are often at the heart of our local communities, both as an employer and as an important provider of aged care services, and we actively promote and maintain this sense of community where everyone matters.

Whiddon is an award-winning, not-for-profit organisation that has been caring for older Australians across NSW and QLD for over 70 years. We've grown from philanthropic origins to a large organisation, with over 2300 employees caring for more than 2400 residents and clients. Our services include residential aged care, community care and independent living villages. As an organisation that operates in regional, rural and remote areas, we are often at the heart of our local communities, both as an employer and as an important provider of aged care services, and we actively promote and maintain this sense of community where everyone matters.