I have stage 4 Ovarian Cancer and going into 3rd lot of Chemo in 2 yrs. I had commonwealth's support 4hrs a week for 2 yrs. I go into hospital 14th for op and 4hrs chemo back Tuesday night and had 4 hrs for Wednesday Thursday.
Because I signed my package to another provider yesterday they cut the hrs without telling me. I said they don't start till 22nd and so you are going to leave me without anyone after coming out of hospital. Instead of 4hrs I will get 12hrs for the same package.
These people have one goal, which is getting tax payers money and they don't care who they send to an employer! They make no effort to understand your business and argue when you try to explain your requirements. Their staff are only interested in getting their bonus.
They won't even help us get info so we can pay the guys super and never return calls.