I would rate zero stars but you cant. Charged me $330+ to fit a split hose and was unable to give my car back in working order. Diagnosed blown headgasket or warped head? Didn't know? $2000 tow to Darwin, motel accommodation, hire car and new mechanical workshop later. Only problem with car was H&R mechanic didn't know how to bleed a cooling system. Very tense atmosphere, not a comfortable environment to be in, find anyone else to look at your car.
We found both Rob Smith and his business to be excellent. When we got to Katherine in July 2016 on a trip to the Top End we found that we had chopped out the lower bushes on the front shocks on our 120 Prado. This was on a Sunday. First thing Monday we went to Rob and he not only had the shocks in stock but was able to shuffle the scheduled jobs to fix our car by 11am. We were booked on a gorge cruise that afternoon and leaving for the Gulf the day after with a group of 5 other vehicles. We found Rob to be understanding and very helpful.