BEST Department Stores in Shelly Beach QLD 4810

Extremely happy with Sean was so very happy and the staff ever so helpful Sean went looking down the back for a product for me and then staff rung around and found one lipstick couldnt believe it such service all staff are so good he needs recognition. Cheers Thank you Isobel Schiappadori.

Returned a electric jug to service desk, initial price $39, faulty casing released steam onto wife's hand, causing a slight burn. Received store credit for $19. I argued for the initial price, they said it had been marked down, so could not pay me the former price. That's our policy if you don't have a receipt. And proof of purchase, USAID rather heatedly that the proof of purchase was in front of them. Called manager, she backed her staff and said I was rude for wanting a fair go, seeing this item injured my wife. After a great argument she gave me a new jug, no exchange docket, no proof of purchase, so I had to walk out past security with a new appliance, didn't even check, could have took anything. Now , IF this one breaks down, how do I exchange it without a docket. Manager said , " come and see me, may have another argument". IS This K MART. Policy. Rude and abusive to elderly (76) customers. PATHETIC.