Excellent and prompt customer service and professional workmanship with involvement of the customer at all times. I have no hesitation in recommending Alcando to everyone who needs renovations and/or maintenance. Anne.
They poured a defective concrete slab that would not sustain the required load.
We spent months seeking them to rectify the slab with no resolution.
They then took us to ncat claiming a progress payment despit defective work .this caused us to spend over $30,000.00 on expert reports and legal fees that we couldnt claim back due them withdrawing there application in the ncat court.
We ended up terminating the contract and now we have a defective concrete slab we can't use and only part of a shed which we purchased. We found out there licence do not allow them to do resisdential work over $20000.00 including GST. Our shed was costing $45000 and we have already paid them over $24000 for nothing but problems
We surgest if you use this company you use council only not there certifer. But best to pick a better company to do your job
We are a extremely unhappy customers. We are now financially worse off but we are left with a slab we can't use and a shell of a shed that no one will instal