If I could give this poor excuse for a courier service no stars I would! Had a delivary via FedEx from California to Sunshine Coast, the parcel arrived at the Redbank Brisbane depot 4 days after shipping from the USA, tracking told me to expect the delivery at mine 2 days later, no delivery another text saying delayed expect the following day-no delivery and no text telling me I had to chase it up, first I was told there was a line delay[?] then I was told the parcel was damaged! But I only found this out after many hours wasted on the phone to FedEx and physically going to the Yandina Depot. I have the opportunity to have a replacement shipment from California which I would IF they used a different courier provider. Very disappointing.
completely screwed our XMAS. delivered one part of this spit roaster to me on Sunshine Coast ( late I might add) and then when I called this morning, told me.... ooops sorry the other part is on the way to CAIRNS. We messed that up somehow and it will not get to you before XMAS. 14 people coming for a Spit Roast Lamb bought and paid for are not going to get spit roast at all. My direction whenever I buy anything online is that if they send this by Toll I will refuse delivery and send it back. I refuse any shipments by Toll- ever again