If I could give this poor excuse for a courier service no stars I would! Had a delivary via FedEx from California to Sunshine Coast, the parcel arrived at the Redbank Brisbane depot 4 days after shipping from the USA, tracking told me to expect the delivery at mine 2 days later, no delivery another text saying delayed expect the following day-no delivery and no text telling me I had to chase it up, first I was told there was a line delay[?] then I was told the parcel was damaged! But I only found this out after many hours wasted on the phone to FedEx and physically going to the Yandina Depot. I have the opportunity to have a replacement shipment from California which I would IF they used a different courier provider. Very disappointing.