Couldn't give these guys enough stars! They bent over backwards to help me with an urgent delivery to solve a problem! Even gave me a call when the parcel had been delivered! The door to door service is incredibly convenient and there's no "call centre" or accounts to worry about. Will be using for all our small freight from here on. 1000 x better service than Australia Post, cheaper and easier to use than Toll. Slightly dearer than the same thing at Auspost, but the service can't be compared. Well done!
SO far over two weeks I have been able to get any help from Startrack re a parcel that is said to be delivered but isn't. A human being with a bit of sense might help instead of a stupid recorded voice that doesn't give you anything but out dated information.
It is almost 2pm and I still have not received my priority deliver thus I have not been to deliver the relevant service to my clients costing me so far just 0ver $3000. I expected it to be delivered by 9am. I had a client in they said they left you for their deliveries because the delivery always took too long and we could not track it. we are just told it is on the truck and will arrive before 5pm. NOT good enough